We are committed to make our every communication "sincere" enough for our customers to imagine our face, aiming for their "thank you" words. Technological advancement of the internet has significantly changed the way of distributing information, and effective user of Artificial Intelligence (AI) technology is about to move it further ahead. However, it is not the technology but the human which moves the heart of other people and brings satisfaction to them, and thus even if the method of communication is changed, the essence of it stays the same. We, IT-Communications Vietnam, provide call center service of the new era, with the concept of "Information Technology + Communication", utilizing the cutting-edge systems and technologies flexibly fitting to today's diversified environments. With over 23 years of call center operation experience in Japan, we are providing win-win contact center services which bring success for our clients and their customers as well as we, IT-Communications Vietnam, in the market of Vietnam.